Steve is a Sydney-based conflict resolution practitioner and mediator, with over two decades of experience in full-time practice since 1999. He played a key role in the founding of Voluntas, recognising the need for pro bono conflict resolution services for those who might not otherwise have access, particularly within the volunteer and not-for-profit sectors. Steve also volunteers with Community First Development, the Sydney Peace Foundation, and mentors law students in conflict resolution at UNSW. In his spare time, he enjoys hitting the road in his van, exploring remote and distant Australian locations.

Lynette is a mediator, conciliator, and conflict coach with extensive experience in over a thousand cases across workplace, commercial, consumer, building and construction, sport, community, residential tenancy, and motor vehicle disputes, to name a few. She has over 15 years of volunteer experience, including with Voluntas, Lifeline (Wesley Mission), Good Life Chorus, Shine for Kids, Barnardos Australia, and Mission Australia. Lynette also volunteers her time judging mediation competitions both locally and internationally. In her spare time, she enjoys music and learning to play new instruments.

Adjunct Professor, Bond University | Director, Independent Mediation Services Ltd | Associate, Co-Solve

Laurence is a highly experienced dispute resolution practitioner with three decades of expertise in the field. Laurence runs mediation and conflict management courses in various locations and has authored several books on dispute resolution—many of which grace unread shelves around the globe. His latest work, Mediation and Conciliation in Australia – Principles, Process, Practice (LexisNexis, 2023), is widely recognised in the industry, and he is currently working on his next publication, The African Australians (proposed 2025).

Outside of work, Laurence plays West African djembes every Monday evening and leads dispute resolution workshops across the country.

Chartered Accountant